★ Overall sentiment: Positive
Strengths (frequent customer comments)
- Praised for being honest, trustworthy, and transparent, with staff who explain issues clearly.
- Consistently described as professional, polite, courteous, and knowledgeable.
- Noted for prompt, timely, and efficient service.
- Appreciated for not performing or charging for unnecessary work.
- Valued for great communication throughout the repair process.
Weaknesses (if any)
- No significant recurring weaknesses were found in the recent reviews.
Annie's Auto
📍7041 W 130th St, Cleveland, OH 44130, Cleveland, OH 44130
Family-owned Parma Heights shop known for its honest service, ASE-certified technicians, and a 24-month/24,000-mile warranty.