Auto Repair Profile

ANNIE'S AUTO

📍7041 W 130th St, Cleveland, OH 44130

The Expert Verdict

Annie's Auto at 7041 W 130th St is a family-owned and operated repair shop dedicated to serving the Parma Heights, Middleburg Heights, and greater Cleveland communities with integrity and expertise. Owned by Annie and Kevin Kaschube, the shop is built on a foundation of treating every customer with respect and a high level of care. Kevin, an automotive enthusiast and experienced technician, began his career at this very location, bringing years of certified expertise to the business. The team's vision is to be an industry leader by building genuine relationships that go beyond car repair, ensuring customers feel their passion for excellence through humble and accountable service.

The shop's team of experienced, ASE Certified technicians is equipped with cutting-edge technology to diagnose and service most makes and models, both foreign and domestic. They offer a comprehensive range of services, from routine maintenance and oil changes to complex diagnostics, brake services, and powertrain repairs. To ensure customer convenience, Annie's Auto provides a welcoming waiting area with free Wi-Fi, loaner vehicles, and after-hours drop-off options. All qualified repairs are backed by a robust 24-month/24,000-mile warranty, providing customers with lasting peace of mind.

Customer Review Summary

👍Overall sentiment: Positive

Strategic Strengths

✓Praised for being honest, trustworthy, and transparent, with staff who explain issues clearly.
✓Consistently described as professional, polite, courteous, and knowledgeable.
✓Noted for prompt, timely, and efficient service.
✓Appreciated for not performing or charging for unnecessary work.
✓Valued for great communication throughout the repair process.