WEST KEARNY MESA AUTOMOTIVE & TRANSMISSION
📍8027 Balboa Ave Suite A, San Diego, CA 92111
Customer Review Summary
Positives
Multiple customers praise knowledgeable, friendly, and professional staff.
Scheduling described as easy.
Noted installation of a remanufactured transmission that comes with a 3-year/100,000-mile warranty.
Negatives
At least one customer alleges the shop caused transmission damage and did not accept responsibility.
Frustration reported over additional problems discovered on repeat visits (perceived need for multiple repairs or follow-ups).
Accountability/communication around follow-up issues appears to be a recurring concern for some reviewers.
Context note
No prior summary available for comparison; this updated summary is based on the latest review synthesis.
Technical Competencies
Specialization MatrixTransmission and Drivetrain
Individual Reviews
Customer expressed dissatisfaction, alleging the shop damaged their transmission and did not take responsibility, leading to disappointment with the customer service. — Dec 14, 2025 — carfax.com — Source
Customer noted that each time their car went in for repairs, something else was found to be wrong, leading to frustration. — Dec 14, 2025 — carfax.com — Source
Reviewer appreciated friendly, knowledgeable, and professional service. — Dec 14, 2025 — carfax.com — Source
Reviewer appreciated the ease of scheduling and great service, considering the shop their go-to place for automotive service and repair. — Dec 14, 2025 — carfax.com — Source
Reviewer commended the shop's knowledgeable staff and quality work, recommending the mechanic shop to others. — Dec 14, 2025 — chamberofcommerce.com — Source
Customer praised the shop for replacing their transmission with a fully remanufactured unit, highlighting the 3-year, 100,000-mile warranty and the excellent service received. — Dec 14, 2025 — carfax.com — Source
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