WEST KEARNY MESA AUTOMOTIVE & TRANSMISSION
📍8027 Balboa Ave Suite A, San Diego, CA 92111
Customer Review Summary
Positives
Multiple customers praise knowledgeable, friendly, and professional staff.
Scheduling described as easy.
Noted installation of a remanufactured transmission that comes with a 3-year/100,000-mile warranty.
Negatives
At least one customer alleges the shop caused transmission damage and did not accept responsibility.
Frustration reported over additional problems discovered on repeat visits (perceived need for multiple repairs or follow-ups).
Accountability/communication around follow-up issues appears to be a recurring concern for some reviewers.
Context note
No prior summary available for comparison; this updated summary is based on the latest review synthesis.
Technical Competencies
Transmission and Drivetrain
Individual Reviews
Customer expressed dissatisfaction, alleging the shop damaged their transmission and did not take responsibility, leading to disappointment with the customer service. — Dec 14, 2025 — carfax.com — Source
Customer noted that each time their car went in for repairs, something else was found to be wrong, leading to frustration. — Dec 14, 2025 — carfax.com — Source
Reviewer appreciated friendly, knowledgeable, and professional service. — Dec 14, 2025 — carfax.com — Source
Reviewer appreciated the ease of scheduling and great service, considering the shop their go-to place for automotive service and repair. — Dec 14, 2025 — carfax.com — Source
Reviewer commended the shop's knowledgeable staff and quality work, recommending the mechanic shop to others. — Dec 14, 2025 — chamberofcommerce.com — Source
Customer praised the shop for replacing their transmission with a fully remanufactured unit, highlighting the 3-year, 100,000-mile warranty and the excellent service received. — Dec 14, 2025 — carfax.com — Source
Other Auto Repair Shops in San Diego
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Consistently positive reviews highlight honest, transparent estimates and repairs; professional, friendly staff (frequently naming owners Tiffany and Ryan); efficient, timely service with clear progress and pricing communication; high-quality repairs that meet expectations; customers identify the business as veteran-owned; and no major or recurring complaints appear in recent feedback. RepairPal Certified; BBB A- rating — Recommended by: RepairPal.
Clairemont Auto Care
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Reviews are mixed but lean positive: customers commonly praise fast, efficient turnaround and knowledgeable, honest mechanics, while recurring negatives center on poor communication (unclear explanations, delayed updates) and occasional unauthorized or unexpected repairs; some also find pricing high or unclear with occasional disputes over final charges, and a minority report follow-up rework. Practical takeaway: good for routine maintenance if you get written estimates and explicitly authorize work; be cautious and verify communication and costs on larger or complex jobs. RepairPal Certified — Recommended by: RepairPal.
Kearny Mesa Automotive & Transmission
San Diego, CA 92111
- Predominantly positive customer sentiment: most reviewers report high overall satisfaction and many are repeat customers. - Common praises: staff described as knowledgeable, honest, and friendly. - Service quality: frequent mentions of efficient and prompt repairs. - Area for improvement: occasional communication challenges during busy periods (customers note harder-to-reach or slower updates). - Overall takeaway: customers generally trust the shop and return for service, with communication during peak times as the primary recurring complaint. RepairPal Certified — Recommended by: RepairPal.
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