SOUTH SHORE

Mixed customer feedback. Positives: multiple customers specifically praise Bret and the staff for professionalism, efficiency, courteous service, honesty, and quality/reliable repairs. Negatives: several reviewers warn about unexpected or high extra charges (including towing fees), and raise concerns about the shop’s salvage- or transaction-related business practices; one recent review additionally alleges excessive pricing and even intentional damage to a vehicle. Overall: reputation is mixed — many customers report trustworthy, competent service, but prospective customers should be alert to pricing, added fees, and how salvage/transaction issues are handled.