SLATCH AUTO BODY & REPAIR
📍32-10 37th Avenue, QUEENS, NY 11101
Customer Review Summary
Mixed customer sentiment: several reviewers praise Slatch Auto Body & Repair for honesty, low prices, quick turnaround, and longstanding reliability; other reviewers allege overcharging, vehicle damage, and fraudulent behavior.
Technical Competencies
Steering and Suspension
Individual Reviews
Praised the shop for accommodating a last-minute tire replacement; highlighted staff kindness and excellent communication during a stressful situation. — Dec 15, 2025 — reviews.birdeye.com — Source
Alleged owner overcharged their warranty and caused significant interior damage to the vehicle; advised others to seek services elsewhere. — Dec 15, 2025 — reviews.birdeye.com — Source
Accused owner of fraudulent practices, charged significantly more compared to other repair shops; reviewer vowed never to return. — Dec 15, 2025 — chamberofcommerce.com — Source
Long-time patron (15 years) described the shop as consistently honest and reliable. — Dec 15, 2025 — autorepairscore.com — Source
Other Auto Repair Shops in QUEENS
View all shops in QUEENS →QUALITY AUTO
QUEENS, NY 11104
Overall sentiment: Negative Strengths (frequent customer comments) - A few customers in late 2023 reported excellent service, personal attention, honesty, and fairness. Weaknesses (if any) - Frequent complaints about severe customer service failures, including poor communication, unresponsiveness, missed commitments, and rude staff. - Serious safety concerns reported, such as vehicles and tow trucks obstructing lanes, and allegations of a vehicle disappearing/theft after being in their care. - Multiple accounts of negligent or poor-quality repairs, repeat failures, incomplete fixes requiring follow-up work, and issues remaining unfixed after payment. - Allegations of fraudulent practices, including lying, scamming, selling a 'lemon,' fake inspections, and siphoning gas from customer vehicles. - The Better Business Bureau gives the business an 'F' rating, citing failure to respond to complaints.
INFINITI CITY OF
QUEENS, NY 11361
Overall sentiment: Positive Strengths (frequent customer comments) - Staff is frequently described as professional, knowledgeable, kind, and attentive, with several employees like Jonathan Suave and Dominik being praised by name. - The purchasing and leasing process is often cited as being smooth, stress-free, and efficient, with customers feeling they received honest guidance and a great deal. - Service is often described as excellent, with issues being handled in a reasonable amount of time. Weaknesses (if any) - One customer reported an issue with verifying tire and rim insurance, leading to an upfront payment. - A customer mentioned having to pay with a debit card to avoid a fee on an expensive repair. Specializes in Maintenance, Diagnostic, Brakes and Traction Control, Tires.
Merrick Tire Center
QUEENS, NY 11434
Mostly positive customer reviews. Common themes: staff described as professional, friendly and knowledgeable; repairs are reported quick and efficient; reviewers highlight honesty and a safety-first approach. One reported negative experience involving repeated, unsuccessful attempts to correct a wheel alignment. No organizational ratings included; sample size/timeframe not provided. Recommended by: RepairPal.
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