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NEW CARLOS TOTAL

📍153 12TH ST, BROOKLYN, NY 11215

The Expert Verdict

New Carlos Total Auto Center is a family-owned and operated auto repair shop that has been serving the Brooklyn community for over two decades. They pride themselves on honesty, craftsmanship, and putting their customers first. The shop is led by Alexis, who manages the front desk and customer service, and Angel, the lead technician who specializes in complex electrical work.

Located at 153 12th Street in Brooklyn, New York, they have built a reputation for tackling the tough jobs that other shops might avoid. Their primary specialties are in electrical and transmission repairs for all makes of cars. The team is ASE-certified and utilizes the latest diagnostic tools and technologies to ensure high-quality and reliable repairs.

Beyond their specializations, New Carlos Total Auto Center offers a comprehensive range of services, including engine diagnostics, brake service and repair, routine maintenance such as oil changes, and A/C and heating repair. They are committed to providing transparent service and building lasting relationships with their customers, ensuring every client receives the same level of respect and attention to detail, whether it's for a minor fix or a major overhaul.

✓ Details last verified March 2026

Customer Review Summary

👍Overall sentiment: Positive

Strategic Strengths

  • Honest and trustworthy service
  • Professional and knowledgeable staff
  • Expertise in diagnosing and fixing complex electrical issues
  • Fair pricing and providing cost-effective solutions
  • Clear and consistent communication throughout the repair process

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