MIDAS - SAN DIEGO
📍1805 Garnet Avenue, San Diego, CA 92109
Customer Review Summary
Mixed customer feedback.
Positives
Staff frequently described as friendly, professional, and honest.
Many customers report efficient service and clear communication.
Negatives / recurring issues
Frequent complaints about upselling or pressure to add services.
Reports of long wait times for appointments or while vehicles are serviced.
Several customers say advertised pricing or promotions did not produce the expected savings at checkout.
Isolated but notable reports of misdiagnoses that led to unnecessary repairs.
Overall impression
Customers generally appreciate the staff and communication, but recurring concerns about upselling, pricing/promotions, wait times, and occasional misdiagnoses suggest prospective customers should request written estimates, itemized invoices, and consider a second opinion for major repairs.
Individual Reviews
Many customers commend the shop for friendly and professional staff, efficient service, and clear communication. — Dec 14, 2025 — Carfax — Source
Reviewers appreciated technician honesty; unnecessary services were not pushed, saving customers money. — Dec 14, 2025 — Carfax — Source
Reports of upselling unnecessary services; customers felt pressured into additional purchases. — Dec 14, 2025 — Carfax — Source
Concerns about pricing; promotional offers did not result in expected savings. — Dec 14, 2025 — Carfax — Source
Isolated complaints about misdiagnoses leading to unnecessary repairs and additional costs for customers. — Dec 14, 2025 — Trustpilot — Source
Dissatisfaction with service times; longer-than-expected waits for routine services. — Dec 14, 2025 — Carfax — Source
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