Bertolucci's Body & Fender Shop, Inc.

Customers generally report positive experiences at Bertolucci’s Body & Fender Shop—staff are frequently described as friendly and helpful, communication and status updates are often praised, the shop assists well with insurance coordination, and repairs are usually solid with vehicles returned clean; recurring negatives include longer-than-expected repair timelines, occasional communication lapses (missed callbacks/unclear follow-up), and intermittent paint/color‑match or workmanship disputes, with a minority of reviews describing isolated unresolved customer‑service conflicts.