Ford Fusion 2020 Suspension & Brake Fluids Replacement Service

Front Shock Absorber, Strut Assembly Replacement (Front, Both)

• Labor: $288.00
• Parts:
  • LS34-8563-1R Duralast Loaded Strut Assembly (2 units): $705.98 ($353 each)
  • SL85425 Suspension Stabilizer Bar Link (2 units): $23.98 ($12 each)

• Labor is reasonable, even a bit low for both sides—no red flags there.
• Struts: $353 each is over the usual range for Duralast loaded struts ($150–$250 each). Even including a shop markup, anything over $300 each is steep unless these are premium parts or there’s a major supplier markup. Ask for part details and see if they’ll price-match.
• Stabilizer bar links: $12 each is unusually cheap (normally $30–$60 each). This could mean low-quality parts unless they’re running a deal. Worth double-checking the brand and warranty, but it’s not an upsell.
• Installation of new stabilizer links is often recommended (but not always needed) when replacing struts—sometimes tossed in as an upsell, but for a 4-year-old car with some miles, it could be legitimate preventive maintenance. Ask them to show you play or wear in the old links if possible.

Rear Shock/Strut Assembly Replacement (Rear, Both)

• Labor: $309.00
• Parts:
  • 3440022 Gas Shock (2 units): $180.78 ($90 each)

• Labor: A bit high (it’s in the range for both sides, but at the top of typical), but not shocking.
• Parts: $90 each is about average-to-low for OEM or good aftermarket. This is fair.
• No signs of upsell unless your rear shocks aren’t actually worn (a 2020 car shouldn’t need these unless you’ve got a lot of miles or visible leaks).

Diagnostic Service (Engine Analysis)

• Labor: $118.99

• This is standard for a full diagnostic and within Knoxville prices. No issue here. Just make sure the charge is waived/applied toward repairs if you proceed.

Coolant Fluid Exchange

• Labor: $75.99
• Parts:
  • Motorcraft Orange Antifreeze/Coolant Prediluted (2 units): $43.98 (about $22 each)
  • 7053182 50/50 Multi Vehicle Antifreeze QT (1 unit): $9.00

• Labor is fair for a coolant replacement, not marked up.
• Coolant: $22/gallon is maybe $5–$7 higher than DIY pricing—standard shop markup.
• Quart add-on: $9 is a typical markup.
• No real upsell, assuming your coolant is due (generally every 5 years or 60K-100K miles). If not overdue, you could defer, but this is no red flag.

Brake Fluid Exchange

• Labor: $73.99
• Parts: $19.99

• The brake fluid exchange here is way below the usual $173–$205 I see for full service in shops—so either this is unbundled/basic or a great price. Double-check what the service covers.
• Make sure it includes a full system bleed.
• Shops do use brake fluid exchanges as an upsell, but every few years/30K-50K miles is reasonable preventive care.

Brake Vacuum Pump Replacement

• Parts Only: $380.99

• No labor shown—should that be included?
• Parts price is high. Aftermarket pumps typically run $100–$250. If this is a Ford/Motorcraft part, $350–$400 is possible, but for a Fusion I’d still expect closer to $250–$300. Confirm if OEM and if it must be replaced; these rarely fail before 80K miles unless there’s a fault.
• Watch out for an unnecessary upsell here. Ask for the actual test results that show your pump is bad, unless you’re sure it’s leaking or failed.

Tire Package

• Labor: $50.00
• Parts and Fees:
  • Superdrive Sport BL 235/45R18 Tires (2 units): $217.98 ($109 each)
  • Tennessee State Tire Fee: $3.00 ($1.50 each)
  • TPMS Valve Service Kit Labor: $2.00
  • 332-6 TPMS Kit VS30: $8.99 ($4.50 each)
  • Scrap Tire Recycling Fee: $5.58 ($2.79 each)

• Tire labor is reasonable ($25/tire).
• Tires are very well priced at $109 each—they’re budget tires, but that’s normal.
• TPMS kit parts and labor are unusually low—usually $20–$30 each for install, so they may be skipping the sensor replacement for just a service kit (seals/valves).
• State and recycling fees are what you expect in TN.
• No obvious upsells, though make sure you need the TPMS kits and that the new tires are a match for your driving needs (higher-end tires may last longer or ride better).