TASCA KIA WHITE
📍468 Tarrytown Rd, WHITE PLAINS, NY 10607
Customer Review Summary
Reviews for Tasca Kia White Plains’ service department show a mix of customer experiences:
Positives
Often quick turnaround on repairs and routine service.
Service advisors described as attentive, communicative, and willing to explain work.
Some customers report helpful extras (loaner vehicles, occasional extra care).
Concerns
Recurring reports of recommendations for additional or possibly unnecessary work.
Perceived high parts prices from the dealership.
Occasional need for multiple visits or delays before an issue is fully resolved.
Takeaway: Many customers appreciate the speed and communication from the service team, but prospective customers should be mindful of possible upselling and parts costs and be prepared for the chance of follow-up visits to fully address problems.
Technical Competencies
Specialization MatrixDiagnostic
Maintenance
Individual Reviews
Customer said they had to make four trips before a problem was resolved (frustrated by repeated visits). — Jan 28, 2025 — CARFAX — Source
Side-view mirror was fixed quickly on New Year’s Eve; staff were described as kind and they even offered pizza to the reviewer’s kids — reviewer reported a very positive, helpful visit. — Jan 2, 2025 — CARFAX — Source
Reviewer said work was done quickly but that the service team suggested many additional items (nearly $1,000) that their local mechanic later said weren’t necessary — reviewer expressed concern about trusting those recommendations. — Nov 11, 2024 — CARFAX — Source
Multiple recent reviewers note fast, professional service and good communication from staff (examples appear in aggregated dealer listings and review collections). — Dec 15, 2025 — Cars.com — Source
Aggregate summary: Reviews show a mix of positive experiences (quick turnaround, attentive/communicative service advisors, occasional loaner/extra care) and recurring concerns (recommendations for extra work or high parts prices; occasional multiple visits/delays before an issue is fully resolved). — Dec 15, 2025 — Aggregate (CARFAX & Cars.com) — Source
Brought a car in with a flat tire; staff checked thoroughly, refilled the tire, updated vehicle software and cleaned the car at no charge — reviewer praised the thoroughness. — Jan 11, 2025 — CARFAX — Source
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