STONECREST AUTO REPAIR & TIRES
📍3690 Murphy Canyon Road, San Diego, CA 92123
Customer Review Summary
Mixed customer feedback. Common positives: many customers describe staff as honest, professional, and timely with service. Common negatives: frequent concerns about pricing transparency (customers report unexpected or higher-than-expected charges and instances of being overcharged) and service quality problems (reports of oil leaks after service and cases where advertised/promotional services were denied or not honored). Overall pattern: generally reliable service for some customers but inconsistent experiences with billing and certain repairs.
Individual Reviews
Customers appreciate honesty and professionalism; staff provided clear explanations and did not attempt to upsell unnecessary services. — Dec 14, 2025 — stonecrestautorepair.com — Source
Reviewer highlighted efficiency and timeliness of services (oil changes, tire installations). — Dec 14, 2025 — groupon.com — Source
Reviewer praised staff friendliness and helpfulness, felt well taken care of during visit. — Dec 14, 2025 — loc8nearme.com — Source
Customer reported overcharging: quoted $600 for suspension repair which was done elsewhere for $100. — Dec 14, 2025 — chamberofcommerce.com — Source
Customer experienced oil leak after an oil change, indicating poor service quality. — Dec 14, 2025 — mapquest.com — Source
Customer felt misled about services included in promotions; tire rotation denied despite Groupon deal. — Jul 5, 2025 — groupon.com — Source
Other Auto Repair Shops in San Diego
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Consistently positive reviews highlight honest, transparent estimates and repairs; professional, friendly staff (frequently naming owners Tiffany and Ryan); efficient, timely service with clear progress and pricing communication; high-quality repairs that meet expectations; customers identify the business as veteran-owned; and no major or recurring complaints appear in recent feedback. RepairPal Certified; BBB A- rating — Recommended by: RepairPal.
Clairemont Auto Care
San Diego, CA 92117
Reviews are mixed but lean positive: customers commonly praise fast, efficient turnaround and knowledgeable, honest mechanics, while recurring negatives center on poor communication (unclear explanations, delayed updates) and occasional unauthorized or unexpected repairs; some also find pricing high or unclear with occasional disputes over final charges, and a minority report follow-up rework. Practical takeaway: good for routine maintenance if you get written estimates and explicitly authorize work; be cautious and verify communication and costs on larger or complex jobs. RepairPal Certified — Recommended by: RepairPal.
Kearny Mesa Automotive & Transmission
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- Predominantly positive customer sentiment: most reviewers report high overall satisfaction and many are repeat customers. - Common praises: staff described as knowledgeable, honest, and friendly. - Service quality: frequent mentions of efficient and prompt repairs. - Area for improvement: occasional communication challenges during busy periods (customers note harder-to-reach or slower updates). - Overall takeaway: customers generally trust the shop and return for service, with communication during peak times as the primary recurring complaint. RepairPal Certified — Recommended by: RepairPal.
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