KEARNY MESA AUTOMOTIVE & TRANSMISSION
📍7515 Clairemont Mesa Boulevard, San Diego, CA 92111
Customer Review Summary
Predominantly positive customer sentiment: most reviewers report high overall satisfaction and many are repeat customers.
Common praises: staff described as knowledgeable, honest, and friendly.
Service quality: frequent mentions of efficient and prompt repairs.
Area for improvement: occasional communication challenges during busy periods (customers note harder-to-reach or slower updates).
Overall takeaway: customers generally trust the shop and return for service, with communication during peak times as the primary recurring complaint.
Individual Reviews
Customers appreciate the shop's knowledgeable staff and high-quality work, often recommending it to others. — Dec 14, 2025 — carfax.com — Source
The team is praised for their honesty and upfront pricing, ensuring customers feel confident in the services provided. — Dec 14, 2025 — carfax.com — Source
Some customers have noted challenges in communication, particularly in reaching staff during busy times, which has led to difficulties in retrieving vehicles. — Dec 14, 2025 — carfax.com — Source
Many reviewers highlight the friendly and professional demeanor of the staff, making the repair process more comfortable. — Dec 14, 2025 — carfax.com — Source
The shop's efficiency and prompt service are frequently mentioned, with customers expressing satisfaction with the timely completion of repairs. — Dec 14, 2025 — carfax.com — Source
Overall, the majority of reviews reflect a high level of customer satisfaction, with many clients returning for future automotive needs. — Dec 14, 2025 — carfax.com — Source
Other Auto Repair Shops in San Diego
View all shops in San Diego →Performance Automotive of San Diego
San Diego, CA 92121
Consistently positive reviews highlight honest, transparent estimates and repairs; professional, friendly staff (frequently naming owners Tiffany and Ryan); efficient, timely service with clear progress and pricing communication; high-quality repairs that meet expectations; customers identify the business as veteran-owned; and no major or recurring complaints appear in recent feedback. RepairPal Certified; BBB A- rating — Recommended by: RepairPal.
Clairemont Auto Care
San Diego, CA 92117
Reviews are mixed but lean positive: customers commonly praise fast, efficient turnaround and knowledgeable, honest mechanics, while recurring negatives center on poor communication (unclear explanations, delayed updates) and occasional unauthorized or unexpected repairs; some also find pricing high or unclear with occasional disputes over final charges, and a minority report follow-up rework. Practical takeaway: good for routine maintenance if you get written estimates and explicitly authorize work; be cautious and verify communication and costs on larger or complex jobs. RepairPal Certified — Recommended by: RepairPal.
West Kearny Mesa Automotive & Transmission
San Diego, CA 92111
Overall sentiment: mixed. Positives - Multiple customers praise knowledgeable, friendly, and professional staff. - Scheduling described as easy. - Noted installation of a remanufactured transmission that comes with a 3-year/100,000-mile warranty. Negatives - At least one customer alleges the shop caused transmission damage and did not accept responsibility. - Frustration reported over additional problems discovered on repeat visits (perceived need for multiple repairs or follow-ups). - Accountability/communication around follow-up issues appears to be a recurring concern for some reviewers. Context note - No prior summary available for comparison; this updated summary is based on the latest review synthesis. Specializes in Transmission and Drivetrain. RepairPal Certified — Recommended by: RepairPal.
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