MIDAS - SAN DIEGO

Staff frequently described as friendly, professional, and honest.

Many customers report efficient service and clear communication.

Frequent complaints about upselling or pressure to add services.

Reports of long wait times for appointments or while vehicles are serviced.

Several customers say advertised pricing or promotions did not produce the expected savings at checkout.

Isolated but notable reports of misdiagnoses that led to unnecessary repairs.

Customers generally appreciate the staff and communication, but recurring concerns about upselling, pricing/promotions, wait times, and occasional misdiagnoses suggest prospective customers should request written estimates, itemized invoices, and consider a second opinion for major repairs.