💬Customer Review Summary
Lute Riley Collision Center is consistently praised for high-quality repairs and professional, courteous staff, with many reviewers saying vehicles were returned in excellent condition; communication is a clear strength—advisors provide helpful, timely status updates (including texts) and explain the repair process. Several customers report scheduling issues, however, with repairs finishing later than initial estimates and late-day completion calls that affected rental-car timing and costs. The shop does coordinate with insurers and assists with rental timelines, which eases the claims process, but expect potential delays when planning replacements or rental returns.

1201 W. Spring Valley Road, Richardson, TX 75080, Richardson, TX 75080
Richardson, TX 75080
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