KUNDERT MOTORS INC
📍140 State Route 17, HASBROUCK HGTS, NJ 07604
Customer Review Summary
Mostly positive overall. Customers frequently praise individual advisers and technicians for competence and clear, helpful communication. However, recurring negative themes are: miscommunication that sometimes leaves promised work undone, occasional aggressive upselling or pressure to add services, and wait times/delays. Communication appears inconsistent—many customers report excellent interactions with specific staff while others report failures—so these mixed experiences are the main caveat despite a generally favorable sentiment.
Individual Reviews
Scheduled 100,000-mile service was paid for but nothing was done (payment later voided); miscommunication about the work performed. — Feb 21, 2025 — CARFAX Reviews page — Source
Went in for an oil change; staff tried to upsell >$1,000 in maintenance even though not due by mileage; customer declined and left. — Sep 16, 2024 — Yelp (Kundert Volvo page) — Source
Mike Mazzaro Jr. (service advisor) explained work clearly and made them feel valued. — Aug 13, 2025 — Yelp (Kundert Volvo page) — Source
Very professional approach, diagnostic, and clear on the issues and recommendations. Not imposing repairs — only the needed ones. — Nov 10, 2025 — CARFAX Reviews page — Source
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