KUNDERT MOTOR INC
📍140 Route 17 North, HASBROUCK HGTS, NJ 07604
Customer Review Summary
Mostly positive customer sentiment: many reviewers praise the service staff’s technical knowledge, clear communication, and timely repairs, often calling out specific service advisors and technicians by name. Recurring negative themes include pressure to accept extra services/upselling, occasional miscommunication and long wait times, and at least one reported instance where paid work was not completed. Overall: reliable and competent service with repeated praise for individual staff, tempered by recurring customer concerns about upselling and intermittent service/communication problems.
Technical Competencies
Specialization MatrixDiagnostic
Tires
Starting and Charging
Individual Reviews
Vehicle was serviced quickly with no wait; loaner/loan vehicle offered; kid-friendly waiting room and refreshments noted — positive service experience. — Aug 30, 2025 — CARFAX — Source
Quick, efficient repair (loose engine-bay plate) and positive service experience praised. — Nov 9, 2025 — CARFAX — Source
Went in for an oil change; associate tried to upsell over $1,000 in maintenance (customer declined). — Sep 16, 2024 — Local.Yahoo.com (Yelp snippet) — Source
Repeat customer praises owner/staff for hands-on help and excellent service; named techs and advisors praised. — Dec 2, 2025 — Birdeye — Source
"Car was ready when promised" and "staff very friendly". — Sep 12, 2025 — Cars.com / DealerRater — Source
Customer paid $800 for a 100,000-mile service but reports a miscommunication that left the service undone (payment later voided). — Feb 21, 2025 — CARFAX — Source
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