JIM KERAS NISSAN
📍2080 Covington Pike, Memphis, TN 38128
The Expert Verdict
Jim Keras Nissan is a premier automotive dealership and service center located at 2080 Covington Pike in Memphis, Tennessee. Serving the Memphis metro area, including Bartlett, Arlington, and Germantown, this dealership has established itself as a go-to destination for both new and pre-owned Nissan vehicles, as well as comprehensive automotive maintenance. With a commitment to keeping drivers safely on the road, Jim Keras Nissan provides specialized care for the entire Nissan lineup, from daily commuters like the Altima to family-friendly SUVs like the Rogue and Pathfinder.
Beyond their expansive showroom, the Jim Keras Nissan Service Center is staffed by factory-certified technicians equipped to handle everything from routine oil changes to complex CVT (Continuously Variable Transmission) repairs and replacements. They provide a comfortable waiting environment complete with free Wi-Fi, a coffee bar, and business workstations, while also offering loaner cars for more extensive repairs. Their service department prioritizes specialized diagnostics and efficient maintenance, ensuring that Memphis drivers receive dealership-quality expertise for all their automotive needs.
Customer Review Summary
Strategic Strengths
- ✓Friendly and professional sales staff who find exact matches for customers
- ✓Smooth process for basic maintenance (e.g., oil changes)
- ✓Comfortable amenities and loaner vehicles provided for multi-day repairs
Operational Considerations
- ℹHidden fees and unexpected markups during the vehicle purchase process
- ℹDelays and poor communication from the service department regarding complex repairs
- ℹOccasional condescending tone from some service advisors
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