IMPORT MASTERS

Check engine light illuminated one week after purchase leading to multiple visits and significant expenses; vehicle sold without run-flat tires causing inconvenience during a late-night tire issue. — Dec 15, 2025 — bbb.org — Source

Frustration over lack of communication and hidden fees; staff showed little concern and revealed numerous hidden fees only at signing, making process feel deceptive. — Dec 15, 2025 — cars.com — Source

Misled about vehicle pricing; advertised price significantly lower than actual price presented during purchase process. — Dec 15, 2025 — carfax.com — Source

Highlighted issues with sales tactics, being lied to on the phone and unprofessional behavior during visit; left shortly after arrival. — Dec 15, 2025 — cars.com — Source

Customer reported check engine light illuminated one week after purchase, multiple visits and significant repair costs; vehicle sold without run-flat tires caused inconvenience during late-night tire issue. — Dec 15, 2025 — BBB.org — Source

Allegation of bait-and-switch: vehicle advertised at lower online price then increased by $5,000 upon inquiry, with mandatory add-ons. — Dec 15, 2025 — Cars.com — Source

Customer reported missed appointment, lost car keys, and that the dealership later attempted to increase the vehicle price by $5,005; accused deceptive business practices. — Dec 15, 2025 — Cars.com — Source

Reviewer cited poor communication and hidden fees revealed only at signing, felt deceived and does not recommend the dealership. — Dec 15, 2025 — Cars.com — Source

Customer alleged dealership sold vehicles with significant issues, clearing error codes without proper repairs and providing misleading Carfax reports. — Dec 15, 2025 — BBB.org — Source

Reviewer frustrated that advertised online price included a tax rebate they did not qualify for; additional fees reportedly increased total cost by $10,000. — Dec 15, 2025 — BBB.org — Source