FAMILY AUTO SERVICE #3101
📍1027 Virginia Way, San Diego, CA 92037
Customer Review Summary
Mixed customer feedback: many customers praise prompt, professional, and efficient service, noting competent repairs and helpful staff; several customers raise concerns about pricing transparency, unexpected or unclear charges, communication about costs, and occasional trust issues. Overall strength in speed and workmanship but recurring customer concerns about clarity of estimates and billing.
Individual Reviews
Praised the team for prompt and efficient service, resolving an engine issue within a day to accommodate a tight schedule. — Dec 14, 2025 — carfax.com — Source
Highlighted professionalism and efficiency of the service; car was ready in time for a planned road trip. — Dec 14, 2025 — carfax.com — Source
Dissatisfied with pricing; charged significantly more than the initial quote without prior approval, leading to a negative experience. — Dec 14, 2025 — carfax.com — Source
Reported concerns about potential overcharging and questioned whether recommended repairs were necessary, indicating a lack of trust in the service provided. — Dec 14, 2025 — carfax.com — Source
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