DRAGONFLY AUTOMOTIVE PB
📍5074 Cass Street, San Diego, CA 92109
The Expert Verdict
“Located at 5074 Cass Street in the heart of Pacific Beach, Dragonfly Automotive PB has established itself as a trusted neighborhood auto repair shop for San Diego drivers. Since its establishment, the shop has focused on providing top-quality automotive services with a commitment to honesty and efficiency. The team of experienced, ASE-certified technicians utilizes the latest diagnostic tools and repair techniques to service a wide variety of vehicle makes and models.
What sets Dragonfly Automotive PB apart is its dedication to customer satisfaction and transparency. They provide detailed explanations of all recommended services, allowing customers to make informed decisions about their vehicles. As a RepairPal Certified shop, they meet high standards for fair pricing and quality work. This commitment is backed by an impressive 36-month/36,000-mile warranty on repairs, offering customers significant peace of mind. For convenience, the shop also offers vehicle pick-up and drop-off services and has a comfortable waiting area with Wi-Fi.”
✓ Details last verified May 2026
Customer Review Summary
Strategic Strengths
- ✓Honesty and transparency in service recommendations and pricing.
- ✓Professionalism and competence of the technicians.
- ✓Trustworthy and reliable service, leading to loyal customers.
- ✓Fair pricing compared to dealerships.
Operational Considerations
- ℹOne serious, isolated complaint regarding a significant amount of unexplained mileage being put on a vehicle while in the shop's care.
Individual Reviews
Highly recommends Dragonfly Automotive; praises honesty and intelligence; car issues promptly resolved on both visits. — Dec 14, 2025 — MapQuest — Source
Appreciates team's honesty, professionalism, and competence; excellent work on Audi bumper repair and addressing sensor and cylinder issues. — Dec 14, 2025 — MapQuest — Source
Loyal customer who feels she isn't taken advantage of, especially as a woman; values trustworthy service. — Dec 14, 2025 — MapQuest — Source
Main mechanic was honest about the car's condition; highly recommends the shop. — Dec 14, 2025 — MapQuest — Source
Reports car was driven over 130 miles in less than 24 hours while in shop's care; insufficient explanation for additional mileage; concerning incident. — Dec 14, 2025 — MapQuest — Source
Recognized for trustworthy and reliable service, fair pricing vs dealerships, recommended for brake replacements, AC work, and various auto services. — Dec 14, 2025 — Nextdoor — Source
Other Auto Repair Shops in San Diego
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