BROADWAY SUNOCO SERVICE
📍53 Broadway, Jersey City, NJ 07306
The Expert Verdict
Broadway Sunoco Service, a trusted name in automotive repair in Jersey City, NJ, has proudly served the community since 1962. Located in the Marion Section, this family-owned business, run by four brothers, is dedicated to providing comprehensive and honest auto care. They specialize in a wide array of services for both domestic and import vehicles, including Asian and European models like Audi, BMW, Fiat, and Volvo.
Their highly trained technicians are equipped to handle everything from routine maintenance like oil changes and tire services to complex engine and transmission repairs, AC repair, electrical services, and 4x4 services. Broadway Sunoco Service is an AAA Approved Auto Repair facility, offering a 24-month/24,000-mile guarantee on parts and labor, reflecting their commitment to quality and customer satisfaction. They pride themselves on reliable, high-quality service, quick turnaround times, and expert advice, ensuring vehicles are kept in top condition.
Known for their integrity and professionalism, Broadway Sunoco Service prioritizes customer peace of mind, providing transparent diagnostics and using only premium parts. They also offer convenient services like free local pickup and delivery by appointment and emergency roadside assistance.
Customer Review Summary
Strategic Strengths
- ✓Honest, reliable, and knowledgeable service
- ✓Quick and efficient repairs, often same-day
- ✓Professional, friendly, and customer-oriented staff
- ✓Quality work for a variety of issues, including complex engine repairs and ongoing maintenance
- ✓Good communication and transparent explanations
Operational Considerations
- ℹInstances of poor communication regarding appointments and service capacity
- ℹOne report of unprofessional, unskilled, and careless service, including botched repair, car returned dirty, and damage to the vehicle
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