BOLLA 345 SUNRISE

ROCKVILLE AUTO

ROCKVILLE CTR, NY 11570

KARP VOLVO

ROCKVILLE CTR, NY 11570

- Overall: Mostly positive customer experiences with the sales staff and service team. - Strengths: Several reviewers name specific advisors, indicating personalized and attentive in-person service. - Recurring negatives: phone/communication problems (difficulty reaching staff, delayed callbacks), longer-than-expected service wait times (scheduling delays or extended shop waits), and occasional finance/transaction complaints (billing or paperwork/financing issues). - No additional themes or contradictions noted compared with prior notes. Specializes in Maintenance, Diagnostic. Factory-trained technicians

KARP BUICK SAAB

ROCKVILLE CTR, NY 11570

Mixed customer feedback: some recent Google and Birdeye reviews praise helpful service advisors (named staff such as Chris and Brad) and timely fixes; other customer reports (Birdeye, MapQuest/Yelp excerpts, PissedConsumer) describe phone unresponsiveness, high or unexpected charges, repeat visits, and unresolved repairs. Overall the experience appears inconsistent — positive experiences with staff and repairs coexist with recurring complaints about communication and billing transparency. Specializes in Maintenance, Diagnostic.