Auto Repair Profile
BAY DIAGNOSTIC INC
📍1717 Gravesend Neck Road, BROOKLYN, NY 11229
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The Expert Verdict
Diagnostic-focused auto repair shop in Brooklyn specializing in European and luxury marques (BMW, Mini, Porsche, Audi, Land Rover, Mercedes-Benz, Volkswagen, Smart).
Customer Review Summary
Mixed customer feedback: several customers praise professional, friendly, and helpful staff and say repairs were reliable; several others report poor customer service, unexpected charges, rude owner behavior, and instances of property damage. Overall sentiment is mixed — positive reports about competence and helpfulness coexist with recurring complaints about communication, billing surprises, and occasional serious service problems.
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