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AUTOASSURE LLC

Name: Autoassure LLC
Address: 6400 Pinecrest Dr Ste 400, Plano, TX, 75024, US
Telephone: 9722024366

📍6400 Pinecrest Dr Ste 400, Plano, TX 75024

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AutoAssure LLC, located at 6400 Pinecrest Dr Ste 400, Plano, TX, operates as a seller of vehicle service contracts, commonly known as extended car warranties, rather than an auto repair shop. These contracts are designed to provide repair coverage for vehicles after the manufacturer's original warranty has expired. The company offers various extended warranty plans, including options like Platinum Exclusionary for comprehensive coverage on newer vehicles, Gold Component for cars under 100,000 miles, and Powertrain Plus and Powertrain Basic plans focusing on essential components such as the engine, transmission, and drive axle. AutoAssure LLC states that its plans can include benefits such as 24/7 roadside assistance, rental car reimbursement, and the flexibility to choose a mechanic or repair shop.

✓ Details last verified October 2026

Customer Review Summary

👍Generally Positive Customer Sentiment

The overall sentiment from customer reviews is mixed to largely negative, with frequent complaints regarding sales practices and challenges with claims and cancellations. While the company's website presents positive testimonials, external review platforms often highlight significant issues.

Strategic Strengths

✓Offers multiple extended warranty plan options to suit different vehicle needs and coverage preferences.
✓Provides benefits such as 24/7 roadside assistance, rental car reimbursement, and allows choice of repair shop.
✓Information on plans and free quotes are available online.

Operational Considerations

ℹNumerous complaints concerning questionable sales tactics, including "mail scams" that resemble official notices.
ℹReports of difficulties in cancelling policies and obtaining refunds.
ℹCustomers have reported extensive hurdles and delays ("jumping through hoops") when trying to make a claim.
ℹNot a BBB Accredited Business, and has a summary of 10 complaints in the last 3 years on BBB, primarily related to order issues, product issues, and service/repair issues.