💬Customer Review Summary
✓Strengths (frequent customer comments)
Honesty and trust in owner Pat — customers repeatedly cite fair, straightforward dealings and trustworthiness.
Reasonable, transparent pricing — many note costs are fair compared with alternatives.
Promptness and reliability — work is generally completed on time; customers report dependable repairs.
Competence — technicians are often described as knowledgeable and capable.
⚠Weaknesses (recurring customer concerns)
Communication and customer service — several customers report poor updates, delays in callbacks, or brusque front-desk interactions.
Occasional repair-quality issues — some customers experienced problems after service or needed follow-up repairs.
Inconsistent experience — while many praise the shop, a subset report service lapses that reduce overall reliability.
Net takeaway: Customers generally recommend Amboy Diagnostic for honest, reasonably priced, and reliable repairs—especially valuing owner Pat’s integrity—while advising prospective customers to confirm communication expectations and be aware that a minority report follow-up or quality issues.
Individual Reviews
Customers appreciate the shop's honesty and straightforward approach; they don't look for unnecessary problems to increase costs. — Dec 15, 2025 — chamberofcommerce.com — Source
Shop is praised for reliability and prompt service; customers highlight quick turnaround and efficient work. — Dec 15, 2025 — chamberofcommerce.com — Source
Some customers expressed dissatisfaction with communication and customer service, including unfulfilled time estimates and perceived lack of professionalism. — Dec 15, 2025 — reviews.birdeye.com — Source
The owner, Pat, is frequently commended for his honesty about prices and mechanical issues, building trust. — Dec 15, 2025 — chamberofcommerce.com — Source
Customers note the shop's pricing is reasonable and services are good value. — Dec 15, 2025 — chamberofcommerce.com — Source
Some customers reported issues with the quality of repairs; problems persisted after service. — Dec 15, 2025 — reviews.birdeye.com — Source
4299 OLD AMBOY ROAD, STATEN ISLAND, NY 10312
STATEN ISLAND, NY 10312
Owner
GAMAGE L PERERA
State Inspection
This auto shop offers NY state inspection. Facility #7124907
Specialties
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