ADVANTAGE CHEVROLET
📍1575 86th Street, BROOKLYN, NY 11228
The Expert Verdict
Advantage Chevrolet is a certified Chevrolet dealership situated in Brooklyn, NY, serving the communities of Bay Ridge, Staten Island, and Queens. The dealership offers a wide selection of new and pre-owned Chevrolet vehicles. Beyond sales, Advantage Chevrolet boasts a state-of-the-art, GM-certified service department, staffed by Master Technicians capable of servicing all General Motors brands, including Chevrolet, GMC, Buick, and Cadillac.
Committed to providing premium service and convenience, Advantage Chevrolet's service center offers features like express oil changes in an hour or less, a spacious indoor service drive, and complimentary amenities such as a car wash, vacuum, and multi-point inspection with every service visit. Their comprehensive range of services, combined with a focus on genuine Chevrolet parts and customer satisfaction, aims to keep vehicles running smoothly and reliably.
While also featuring a vehicle showroom and parts store, Advantage Chevrolet is positioned as a comprehensive automotive destination where customers can find their ideal car and ensure its long-term maintenance needs are met by skilled professionals.
Customer Review Summary
Strategic Strengths
- ✓Some positive experiences reported with sales staff being professional, friendly, and helpful.
- ✓Some customers noted a fast and hassle-free purchase process.
- ✓Comprehensive service department staffed by certified technicians.
- ✓Offers complimentary services like car washes, vacuums, and multi-point inspections with service appointments.
- ✓Provides express oil change services.
Operational Considerations
- ℹFrequent and significant delays in vehicle repairs, with some cars held for weeks without resolution.
- ℹReports of failed diagnoses and unresolved mechanical issues post-service.
- ℹPoor communication from the service department regarding repair status and timelines.
- ℹMultiple serious complaints of fraud, deceptive pricing, and bait-and-switch tactics during vehicle sales.
- ℹCharges document fees that reportedly exceed New York State's legal cap.
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