RAISE A HOOD CERTIFIED
Currently concentrated in the Arizona market (Phoenix metro area and surrounding cities) with approximately 30+ certified shop locations. The network is growing and expanding into new states.
What It Is
Raise a Hood Certified is an independent, performance-based certification program for auto repair shops. Developed by a team of engineers, master mechanics, and professional certification experts, it uses a rigorous 100-point evaluation scoring system that assesses technical expertise, pricing transparency, customer satisfaction, safety standards, and operational integrity. Shops must score 75% or higher to qualify, and the certification targets the top 20% of shops in any market. Unlike many industry badges that are self-reported or pay-to-play, Raise a Hood conducts in-person evaluations and requires annual recertification to maintain the designation.
How Shops Earn It
Shops undergo a comprehensive 100-point in-person evaluation covering four major categories: technician expertise and credentials, shop operations and safety standards, customer experience quality, and pricing transparency and trust. A minimum score of 75% is required for certification. All certified shops must recertify annually to ensure they continue meeting the standard. The program also monitors repair invoices through AI to verify fair and consistent pricing.
What It Means For You
A Raise a Hood Certified shop has been independently vetted through one of the more thorough evaluation processes in the auto repair industry. Each certified shop publishes a transparent scorecard showing exactly how it performed across all evaluation categories — from technician qualifications to pricing fairness. This level of public accountability is unusual in the industry and gives consumers a data-driven way to assess a shop before committing to repairs. The annual recertification requirement adds an additional layer of ongoing quality assurance.
Does It Affect Pricing?
Raise a Hood explicitly evaluates pricing transparency and fairness as part of its certification criteria. Certified shops are monitored for consistent, fair pricing practices, and their AI system cross-checks repair invoices to flag potential overcharges. This focus on pricing accountability may provide additional consumer confidence that quotes from certified shops are within fair market ranges. However, certification itself does not guarantee the lowest prices — it signals that the shop's pricing practices have been vetted for transparency and consistency.