Kia Optima 2004 driver in Alpine, Utah saves by getting a second quote and considering DIY oil change

Advice On Your Quote

1. Oil Change and Services

• Oil: Valvoline Full Synthetic W/ MAXLIFE 0W-20, 4.5 Quarts at $12.78/quart
  • Total Oil Cost: $57.51
  • Oil Disposal and Filter: $10.85

Expert Take:

• That oil is decent top-of-the-line stuff, but 0W-20 is NOT the typical oil for a 2004 Kia Optima (usually it’s 5W-20 or 5W-30—check your owner’s manual to confirm).
• $12.78 per quart is on the high end, even for good synthetic—usually you’d see $7 to $10/quart in most shops.
• Most shops charge a flat $50–$80 for a full synthetic oil change (including filter, labor, and disposal), not breaking out the individual quart price.
• Recommendation: This is an area to politely question—ask if 0W-20 is really the best for your engine, and see if they’ll use another synthetic at a better price. For DIY, you could do this for $40-$50 total.
• Upsell alert: Possibly upselling more expensive oil than needed.

2. 4 Wheel and Tire Rotation Special

• Price: $27.99

Expert Take:

• This is perfectly normal for a tire rotation—many shops charge $25–$40. If you’re getting tires put on at the same time, sometimes this is thrown in for free.
• Recommendation: Fair price. If you buy new tires, ask if a rotation is included.

3. Front Strut Replacement

• Complete Strut Assembly, 2 units at $189.99 each ($379.98 total)

Expert Take:

• Complete front struts can range from $120 to $180 each for quality parts (KYB, Monroe). $190 each is at the high(er) end, but not outrageous, especially if these are OE or premium brands.
• Labor not listed (but likely included somewhere)—front struts are about 1.5–2.5 hours per side, so expect around $300–$500 labor at shops depending on rates.
• Machining or extra work not mentioned, but sometimes shops try to add on mounts, boots, etc.
• Recommendation: Parts are priced a bit high, but reasonable if high-quality. Double-check if labor is rolled in or separate.
• Upsell alert: Sometimes shops recommend new struts when an issue could be fixed with cheaper components (like just the shock absorber or a mount), but if yours are leaking or clunking, full replacement is normal at your car’s age.

4. Compliance Bushing Replacement

• Lower Control Arm and Compliance Bushing Assembly: $272.57

Expert Take:

• Lower control arm assemblies for this car typically run $60–$150 each for aftermarket, $200+ for OEM/dealer parts.
• Labor for pressing in new bushings alone can add up, and often it’s cheaper to swap the whole control arm.
• $273 isn’t outlandish if it’s for both arms and labor, but confirm: is that per side or for both? And is labor included?
• Recommendation: If that price is parts plus labor for both sides, it’s pretty fair. If it’s just one bushing/arm and no labor, that’s pricey.
• Upsell alert: Some shops recommend these when they aren't truly worn/cracked—ask to see the play/cracks yourself.

5. Tires: Firestone Firehawk AS 225/55R17, 4 units at $117.26 each

• Total: $587.96 (plus install, which should be included)

Expert Take:

• Firestone Firehawk is a quality mid-grade tire. $117 each is about average for these (online they run $105–$125 depending on retailer).
• Double-check what’s included: does that $117 cover just the tire, or does it include mounting, balancing, valve stems, and disposal? Tire shops sometimes add those later.
• Total for 4 tires: $470–$540 is normal for this tire before install fees/tax, so this is very fair if install is included.
• Recommendation: Fair price if all services are included.
• Upsell alert: Sometimes shops upsell pricey tires when budget options are available, but this tire is reputable and not overpriced.

General Advice

• It’s smart you’re double-checking these items. Always confirm labor costs and total install fees, as these are sometimes where the price inflates.
• Politely ask about the oil type and whether there are less expensive synthetics they recommend. If you do your own oil change, it’ll be much cheaper.
• On suspension and bushing work, if you don’t feel shaking, clunking, or notice uneven tire wear, ask for a visual demo of wear before committing.
• Tires are fair, just make sure fees (mounting, disposal, balancing) are included.

Next Step

• Ask the shop for a complete breakdown: parts vs. labor for each section.
• Don’t hesitate to say you’ve priced around and want to adjust as needed.
• If you're comfortable, doing the oil change or basic tire rotation DIY saves money.