TONY & PREM SERVICE
Auto Repair in QUEENS VILLAGE, NY 11428
💬Customer Review Summary
Mixed customer reviews: many customers praise professionalism, friendly staff, honesty, efficient turnaround and affordable repairs; others report rude phone interactions and allege dishonest recommendations or unnecessary upsells. Overall theme is inconsistent customer experience—several customers report good workmanship and fair pricing, while others cite poor communication and trust concerns.
Individual Reviews
Accused the shop of dishonesty: was told rear brakes needed replacement to pass inspection, which reviewer believed was unnecessary given low mileage. — Dec 15, 2025 — mapquest.com — Source
Friendly staff, efficient service, affordable; accommodated a last-minute oil change and provided recommendations for future repairs. — Dec 15, 2025 — reviews.birdeye.com — Source
Dissatisfaction with phone service: staff described as rude and unhelpful when asked about oil change pricing over the phone. — Dec 15, 2025 — mapquest.com — Source
Commended professional services; Tony and Prem are honest and provide valuable advice; technicians perform excellent diagnostic work. — Dec 15, 2025 — us.near-place.com — Source
Praised professionalism, friendliness, and honesty; recommended their services to others. — Dec 15, 2025 — reviews.birdeye.com — Source
Positive experience: great service with friendly employees who worked efficiently to get customer back on the road quickly. — Dec 15, 2025 — us.near-place.com — Source
206-06 Jamaica Ave, Queens Village, NY 11428, QUEENS VILLAGE, NY 11428
QUEENS VILLAGE, NY 11428
Owner
MOHAMED H RAZACK
State Inspection
This auto shop offers NY state inspection. Facility #7062382
Specialties
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