TONY & PREM SERVICE
📍206-06 Jamaica Ave, QUEENS VILLAGE, NY 11428
Customer Review Summary
Mixed customer reviews: many customers praise professionalism, friendly staff, honesty, efficient turnaround and affordable repairs; others report rude phone interactions and allege dishonest recommendations or unnecessary upsells. Overall theme is inconsistent customer experience—several customers report good workmanship and fair pricing, while others cite poor communication and trust concerns.
Technical Competencies
Specialization MatrixDiagnostic
Brakes and Traction Control
Maintenance
Individual Reviews
Accused the shop of dishonesty: was told rear brakes needed replacement to pass inspection, which reviewer believed was unnecessary given low mileage. — Dec 15, 2025 — mapquest.com — Source
Friendly staff, efficient service, affordable; accommodated a last-minute oil change and provided recommendations for future repairs. — Dec 15, 2025 — reviews.birdeye.com — Source
Dissatisfaction with phone service: staff described as rude and unhelpful when asked about oil change pricing over the phone. — Dec 15, 2025 — mapquest.com — Source
Commended professional services; Tony and Prem are honest and provide valuable advice; technicians perform excellent diagnostic work. — Dec 15, 2025 — us.near-place.com — Source
Praised professionalism, friendliness, and honesty; recommended their services to others. — Dec 15, 2025 — reviews.birdeye.com — Source
Positive experience: great service with friendly employees who worked efficiently to get customer back on the road quickly. — Dec 15, 2025 — us.near-place.com — Source
Other Auto Repair Shops in QUEENS VILLAGE
View all shops in QUEENS VILLAGE →DUDLEYS AUTO REPAIR
QUEENS VILLAGE, NY 11429
Mixed customer feedback. Positive comments note thorough diagnostics and knowledgeable technicians who can identify problems; some customers report satisfactory repairs when communication and expectations are clear. Negative comments are recurrent: reports of overcharging or unexpected fees, aggressive upselling, poor customer service (rude or unresponsive staff, unclear timelines), and instances of unsatisfactory or incorrect repairs/diagnoses that required repeat visits or second opinions. Common actionable takeaways from reviews: confirm written estimates and parts/labor details up front, request itemized invoices and returned old parts, and consider a second opinion for major repairs. Overall: service quality appears inconsistent—can be good for diagnostics and fixes, but many customers warn to watch pricing and communication.
NORTHEAST AUTO
QUEENS VILLAGE, NY 11429
Customers consistently praise Northeast Auto Clinic for honest, transparent assessments, professional and courteous service, clear communication, and efficient, reliable repairs with timely turnaround. Those qualities underpin a strong customer reputation, with many reviewers indicating trust in diagnoses and a likelihood to return or recommend the shop.
TECHZONE AUTO
QUEENS VILLAGE, NY 11429
Overall customer sentiment remains positive. Available (most recent: 2020) customer reviews consistently praise prompt, efficient and fast service; professional, knowledgeable staff; and exceptional customer service. The latest summary adds that customers noted a wide range of repair and maintenance specializations. No recent (post‑2020) customer feedback was provided and no negative themes were identified in the available data — however the sample is limited, so verify more recent customer reviews or ask the shop directly for current service/warranty information before deciding.
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