TEAM PRO AUTO CARE
📍3707 Southwestern Blvd, ORCHARD PARK, NY 14127
Customer Review Summary
Mixed customer feedback: older Yelp reviews (2017–2019) consistently praise the shop for honesty, dependability and many repeat customers; a March 2024 local directory endorsement also commends the shop’s willingness to travel to the customer. However a recent customer complaint (June 27, 2024, posted to BBB) alleges misdiagnosis, overcharging, poor-quality repairs and safety-related issues. Net impression: historically positive word-of-mouth but a notable recent serious complaint introduces safety and trust concerns — limited recent customer feedback otherwise.
Individual Reviews
Praise for honest, dependable mechanic team; long-time repeat customer says they 'can't say enough' about Jim and Rob. — Oct 23, 2019 — Yelp (business page) — Source
Long-time customer (since 2011) calls them a go-to shop, says staff are straightforward and don’t up-sell (positive). — Aug 12, 2017 — Yelp (business page) — Source
Recent negative BBB review alleging misdiagnosis, overcharging, poor repairs and safety concerns (tires issues and hood left open). — Jun 27, 2024 — BBB customer reviews page — Source
Local directory snippet: customer still travels from out of town to get vehicles fixed at Team Pro and is willing to go out of their way for the shop (positive endorsement). — Mar 21, 2024 — Chamber of Commerce / local directory — Source
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