ISP

TAYLOR EQUIPMENT

📍5 LATOUR AV STE 1600, PLATTSBURG, NY 12901

Customer Review Summary

👍Overall sentiment: mostly positive. Customers consistently praise the service department and staff for helpfulness, thorough repairs, and handling warranty work well. Negative themes are occasional delays getting rental vehicles ready and intermittent communication lapses about timing/status. No other major customer concerns appear in the latest feedback.

Individual Reviews

Dropped off a rental; staff was nice. — Jan 20, 2024 — Chamber of Commerce — Source

Arrived to pick up a floor sander but it hadn't been prepared — frustrated by the lack of readiness. — Sep 8, 2023 — MapQuest (links to Yelp) — Source

Staff (named Robin and Jeff) went above and beyond — helped with repairs and deliveries. — Dec 15, 2025 — BestPros — Source

Multiple local listings report customers praising the service department for repairing large equipment and handling warranty jobs. — Dec 15, 2025 — Wheree (local listings) — Source

Multiple local dealer pages report customers praising the service department for repairing large equipment and handling warranty jobs. — Dec 15, 2025 — WorldOrgS / USA Stores — Source

Place has whatever you need — wasn't disappointed. — Jan 1, 2024 — Chamber of Commerce — Source

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