💬Customer Review Summary
Mixed. Many verified customers praise quick, professional service, knowledgeable technicians, and courteous staff, but recurring negatives include long delays for repairs or parts, poor or infrequent communication/updates, billing and parts-handling errors, and several serious complaints alleging incorrect or incomplete repairs (occasionally raising safety concerns). Overall experience appears inconsistent across visits. Sources: customer reviews on DealerRater, CARFAX, Google (via Capital One), and BBB.
Individual Reviews
Kept my vehicle for months, charged ~$2,000, returned it with engine disassembled and parts missing — says Tasca denied missing parts until pressed. — Nov 27, 2025 — capitalone.com — Source
Worst service dept — axle replaced with a ‘junk’ part, lug nuts left off a tire; reported to NYS Consumer Protection. — May 16, 2024 — dealerrater.com — Source
Waited six months for a part; check-engine light returned multiple times; was charged deductible repeatedly and problem persisted. — Dec 25, 2023 — carfax.com — Source
Power steering failure was not resolved after they said it was fixed; issue resurfaced within 24 hours and the customer had to go to another dealer for parts. — Sep 1, 2024 — carfax.com — Source
380 Saw Mill River Road, ELMSFORD, NY 10523
ELMSFORD, NY 10523
Hours
Monday - Thursday: 9:00 AM - 8:00 PM; Friday: 9:00 AM - 6:00 PM
Owner
TAG WHITE PLAINS LLC
State Inspection
This auto shop offers NY state inspection. Facility #7130432
Specialties
Amenities & Features
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