Service Buddy
ISP

TASCA CENTRAL AVENUE

📍111 S Central Ave, HARTSDALE, NY 10530

The Expert Verdict

a highly-rated full-service autoshop in HARTSDALE, NY

Customer Review Summary

Mixed customer sentiment. Strengths: many customers report quick, friendly service and single-out specific staff members for praise. Weaknesses: recurring reports of long waits, scheduling and communication problems, and several formal complaints about diagnostics and repair follow-up. Practical note: consider confirming appointment timing and diagnostic/repair follow-up expectations up front, since communication and return-work issues appear frequently.

Technical Competencies

Specialization Matrix
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Maintenance

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Brakes and Traction Control

🔍

Diagnostic

Individual Reviews

Oil-change appointment ran long (waited ~2 hours for a 10:00am oil change; no updates). — Apr 28, 2025 — CARFAX — Source

 

Repeated unresolved service problems / poor customer service after many visits; customer alleges the shop wouldn’t properly inspect or provide loaner/transportation. — Nov 23, 2025 — Cars.com (DealerRater posting) — Source

 

Formal BBB complaint alleging the service department ran a diagnostic but refused to share findings, leading to missed issues and further damage; filed as a service/repair issue; business responses present on page. — Aug 21, 2025 — Better Business Bureau (BBB) — Source

 

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