SUMMIT TRANSMISSIONS
📍7633 El Cajon Boulevard Suite 100, La Mesa, CA 91942
Customer Review Summary
Mixed customer feedback. Positive reports: several customers praise staff professionalism, honesty, reasonable pricing, and occasional above‑and‑beyond service. Negative reports: other customers describe serious problems such as repairs that did not resolve the issue (necessitating repeat visits), attempts to charge for work that should have been covered by warranty or for services not performed, and difficulties getting problems remedied after expensive work. Overall pattern suggests inconsistent experiences—some customers receive trustworthy, value‑oriented service while others encounter unresolved repairs and billing/warranty disputes.
Individual Reviews
Customer praised the shop for professionalism and honesty, highlighting staff integrity and thorough explanations of repairs. — Dec 14, 2025 — carfax.com — Source
Reviewer commended the shop for excellent service; team went above and beyond to get their car running. — Dec 14, 2025 — loc8nearme.com — Source
Customer appreciated the shop's honesty and reasonable prices; mechanics knowledgeable about various car types. — Dec 14, 2025 — loc8nearme.com — Source
Customer satisfied; shop performed necessary work and customer returned with another car for service. — Dec 14, 2025 — loc8nearme.com — Source
Customer dissatisfied; shop attempted to charge for services covered under warranty and for a diagnostic that wasn't performed. — Dec 14, 2025 — carfax.com — Source
Negative experience: after paying $7,000 for repairs, truck continued to have issues and the shop's response was dismissive. — Dec 14, 2025 — bbb.org — Source
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