💬Customer Review Summary
Customers consistently praise Southern Tier Honda for exceptional, personalized customer service and knowledgeable, helpful staff—reviews frequently name Gary and Jared for attentive, accommodating assistance and going beyond expectations. Feedback highlights clear, patient communication about needed repairs, costs, and timelines; prompt, efficient turnaround and flexible scheduling; and a professional, trustworthy approach to diagnostics and repairs. Overall tone is highly positive, with many reviewers saying they would return or recommend the shop.
Individual Reviews
Customer praised exceptional service when their bike broke down at night. Gary assisted over the phone and, upon bringing the bike in, promptly fixed it himself. — Dec 15, 2025 — loc8nearme.com — Source
Customer satisfied with purchase of a new 2022 Honda Rebel 1100; Jared provided thorough and patient assistance leading them to choose a different model; Gary helped with a trailer issue and recommended local accommodations. — Dec 15, 2025 — southerntierhonda.com — Source
Reviewer described team as amazing; purchased last four-wheeler from Southern Tier Honda and expects to return for future purchases, indicating high trust and satisfaction with service. — Dec 15, 2025 — southerntierhonda.com — Source
1907 State Route 14, Horseheads, NY, MONTOUR FALLS, NY 14865
MONTOUR FALLS, NY 14865
Owner
CYCLES INC
State Inspection
This auto shop offers NY state inspection. Facility #7081508
Amenities & Features
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