Service Buddy
ISP

NEW YORK MOTORCYCLE

📍222-02 Jamaica Ave, QUEENS VILLAGE, NY 11428

Customer Review Summary

Mixed customer experiences: several reviewers report long repair timelines and concerns about overcharging or unexpected charges, while other customers praise the professionalism and helpfulness of staff—most frequently citing service manager John. Overall the shop appears to deliver very good customer-facing service for some clients but shows inconsistent timeliness and cost transparency for others.

Technical Competencies

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Diagnostic

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Maintenance

Individual Reviews

Customer praised the service manager, John, for his professionalism and effective management of the shop, highlighting a positive experience with bike inspection services. — Dec 15, 2025 — MapQuest — Source

 

Customer reported that the dealership took an extended period to return or fix their bike, expressing dissatisfaction with the service timeline. — Dec 15, 2025 — MapQuest — Source

 

Other Auto Repair Shops in QUEENS VILLAGE

View all shops in QUEENS VILLAGE
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DUDLEYS AUTO REPAIR

QUEENS VILLAGE, NY 11429

Mixed customer feedback. Positive comments note thorough diagnostics and knowledgeable technicians who can identify problems; some customers report satisfactory repairs when communication and expectations are clear. Negative comments are recurrent: reports of overcharging or unexpected fees, aggressive upselling, poor customer service (rude or unresponsive staff, unclear timelines), and instances of unsatisfactory or incorrect repairs/diagnoses that required repeat visits or second opinions. Common actionable takeaways from reviews: confirm written estimates and parts/labor details up front, request itemized invoices and returned old parts, and consider a second opinion for major repairs. Overall: service quality appears inconsistent—can be good for diagnostics and fixes, but many customers warn to watch pricing and communication.

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NORTHEAST AUTO

QUEENS VILLAGE, NY 11429

Customers consistently praise Northeast Auto Clinic for honest, transparent assessments, professional and courteous service, clear communication, and efficient, reliable repairs with timely turnaround. Those qualities underpin a strong customer reputation, with many reviewers indicating trust in diagnoses and a likelihood to return or recommend the shop.

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TECHZONE AUTO

QUEENS VILLAGE, NY 11429

Overall customer sentiment remains positive. Available (most recent: 2020) customer reviews consistently praise prompt, efficient and fast service; professional, knowledgeable staff; and exceptional customer service. The latest summary adds that customers noted a wide range of repair and maintenance specializations. No recent (post‑2020) customer feedback was provided and no negative themes were identified in the available data — however the sample is limited, so verify more recent customer reviews or ask the shop directly for current service/warranty information before deciding.

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