L&D AUTOTECH INC

Overall customer sentiment: mixed. Many customers continue to praise the shop for honesty and strong customer service, but a notable subset report concerns about pricing and recommendations for potentially unnecessary work.

Common positives cited:

Staff professionalism, helpfulness, and clear communication.

David repeatedly called out by name for honesty, thoroughness, and good communication.

Thorough inspections and attention to detail noted by multiple reviewers.

Some customers still report reasonable pricing and quick turnaround.

Common negatives cited:

Several reviewers complain about high diagnostic and repair costs.

Multiple mentions of recommendations for additional services perceived as unnecessary or upselling by some customers.

Inconsistent experiences on pricing/value — while some find costs fair, others feel they were overcharged.

Information not addressed or inconsistently covered in customer reviews:

Warranty/guarantee details for repairs and parts.

Specifics about parts used (OEM vs. aftermarket) and long-term reliability of repairs.

Typical turnaround times, wait times, and appointment availability.

Shop hours, accepted payment methods, online booking, loaner/shuttle options, and facility cleanliness.

Certifications, licensing, or formal credentials (customers focus on service experience rather than documented accreditations).

Net takeaway: L&D AUTOTECH INC is frequently recommended for honest, communicative staff (notably David) and thorough inspections, but prospective customers should be aware of mixed reports on pricing and potential upselling; important operational details (warranties, parts, exact turnaround, and credentials) remain largely unreported by reviewers.