About This Shop
an inconsistently reviewed autoshop (mixed reviews; some recommend asking for John) in QUEENS VILLAGE, NY
💬Customer Review Summary
Mixed customer feedback.
Positive themes:
Customers frequently report honesty, fair/reasonable pricing, and trustworthy, thorough repairs.
Some reviewers note quick turnaround times when service goes well.
Multiple recommendations specifically to ask for “John” for reliable service.
Negative themes:
Recurring complaints about inconsistent customer service and occasional rudeness.
Reports of long wait times and a cramped/tight waiting area.
At least one allegation of an intoxicated technician; professionalism concerns noted.
Pricing concerns from some customers, including claims of overcharging or questionable charges.
Practical takeaway:
Service is inconsistent: many customers have good experiences (especially with John), while others encounter delays, customer-service problems, or billing worries.
If using this shop, request John when possible, get a written estimate, review charges closely, and be prepared for potential waits.
Individual Reviews
Customer warned about potential scam: owner tried to sell lug nuts for $200 and charged more than other mechanics. — Dec 15, 2025 — chamberofcommerce.com — Source
Arrived while shop was closing; staff member was very rude in delivery, customer decided not to return. — Dec 15, 2025 — chamberofcommerce.com — Source
Negative experience on a Sunday morning: poor customer service and an intoxicated technician who couldn't find the right tools; after waiting 20 minutes the customer left and went elsewhere. — Dec 15, 2025 — reviews.birdeye.com — Source
Reviewer confused by negative reviews; has been doing business since last year, found them good and not a rip-off; recommends asking for John. — Dec 15, 2025 — reviews.birdeye.com — Source
Emergency tire blowout on highway; prices were reasonable but the replacement tire lasted only two weeks before needing replacement again. — Dec 15, 2025 — loc8nearme.com — Source
Reviewer said wait time was too long and the shop's space was very tight. — Dec 15, 2025 — chamberofcommerce.com — Source
Negative experience on a Sunday morning: poor customer service and an apparently intoxicated technician who couldn't locate tools; customer waited ~20 minutes then left to seek service elsewhere. — Dec 15, 2025 — reviews.birdeye.com — Source
Reviewer confused/frustrated by a three-hour wait to fix a single tire; questioned service efficiency. — Dec 15, 2025 — trustreviewers.com — Source
Customer praised comprehensive services for new and old vehicles and highlighted the owner's honesty and fairness; recommended the shop. — Dec 15, 2025 — loc8nearme.com — Source
Reviewer praised quick service and fair pricing; staff found and fixed a tire leak another shop missed. — Dec 15, 2025 — trustreviewers.com — Source
Reviewer reported the shop patched their tire from the inside, indicating a thorough repair process. — Dec 15, 2025 — trustreviewers.com — Source
Customer appreciated the shop's honesty and fair pricing; recommended for all automotive needs. — Dec 15, 2025 — loc8nearme.com — Source
218-42 Hempstead Ave, QUEENS VILLAGE, NY 11429
QUEENS VILLAGE, NY 11429
Hours
Mon: 8:00 AM - 9:00 PM; Tue: 8:00 AM - 9:00 PM; Wed-Sun: 8:00 AM - 8:00 AM (likely incorrect/unverified)
Owner
YVES BAZILE
State Inspection
This auto shop offers NY state inspection. Facility #7116080
Specialties
Amenities & Features
Got a repair quote?
Compare your mechanic's estimate to fair market prices with our free AI-powered audit.
Check Your Quote