FOX CHRYSLER DODGE
📍346 Grant Avenue Rd, AUBURN, NY 13021
The Expert Verdict
“a highly rated FOX CHRYSLER DODGE autoshop in AUBURN, NY”
Customer Review Summary
Reviews remain mixed. Many customers praise specific staff—several single out a rep named Mariah—and report that routine repairs and appointments are handled promptly. Common negative themes are poor communication (especially about status/updates), parts/backorder delays that extend repair time, and occasional billing or parts-related concerns.
Technical Competencies
Specialization MatrixMaintenance
Tires
Brakes and Traction Control
Engine
Individual Reviews
Customer says Jeep was returned running but staff didn’t mention a dead battery and charged for parts they say weren’t replaced; “will never do service with them again” — Jul 24, 2025 — CARFAX — Fox Chrysler Dodge Jeep reviews — Source
Appointment was scheduled quickly and the repair was completed within a few hours — “completely satisfied” — May 17, 2025 — CARFAX — Fox Chrysler Dodge Jeep reviews — Source
Customer praises a service rep named Mariah for being knowledgeable, helpful and following up on issues — Mar 11, 2025 — CARFAX — Fox Chrysler Dodge Jeep reviews — Source
After an oil change/inspection the vehicle had drivability/stalling and died; customer reports poor communication and slow follow-up — May 15, 2025 — BBB — complaints for Fox Chrysler Dodge Jeep, Inc. — Source
Local reviewer says dealership staff are “upfront” and listens to needs — a positive sales/service note — Dec 19, 2023 — MapQuest (Yelp excerpt) — Source
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