EASTCHESTER CHRYSLER
📍4007 BOSTON ROAD, BRONX, NY 10466
The Expert Verdict
“Eastchester Chrysler Jeep Dodge Ram is a prominent dealership located at 4007 Boston Road in the Bronx, New York. Serving the Bronx and surrounding areas, including Queens, Manhattan, and Westchester County, this dealership prides itself on offering a comprehensive automotive experience. They feature a vast selection of new and pre-owned vehicles from leading brands such as Chrysler, Jeep, Dodge, and Ram. In addition to vehicle sales, the dealership provides a full-service Mopar-certified maintenance and repair center staffed by expert technicians. They utilize genuine Mopar parts to ensure quality service, from routine oil changes to more complex engine repairs.
What sets Eastchester Chrysler Jeep Dodge Ram apart is their commitment to the local community. As part of the Dennis & Co. Auto Group, they are actively involved in nearly 100 community organizations, with a particular focus on youth and STEM education initiatives. This dedication to giving back, combined with their extensive inventory and professional service, makes them a trusted automotive partner in the New York City area. They also offer a Mopar® Express Lane for fast and convenient service for most makes and models. Their customer-focused approach is evident in their financing options and various service specials designed to provide value to their clientele.”
✓ Details last verified March 2026
Customer Review Summary
Strategic Strengths
- ✓The sales staff, particularly certain individuals, are often praised for being helpful, knowledgeable, and not applying high pressure.
- ✓Service is frequently described as fast and efficient, especially for routine maintenance like oil changes.
- ✓Many customers appreciate the professional and respectful treatment they receive from both sales and service teams.
Operational Considerations
- ℹSeveral customers have reported issues with communication, including unreturned calls and a lack of updates on their vehicle's service status.
- ℹThere are complaints about vehicles being sold after a customer had an appointment to see them, leading to accusations of "bait and switch" tactics.
- ℹSome negative experiences are related to the service department, citing difficulties in getting appointments and unresolved vehicle issues.
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