DAY HEIGHTS AUTO SERVICE
📍1236 State Route 131, Milford, OH 45150
Customer Review Summary
Overall sentiment is mixed: many long-term customers praise helpful, friendly staff, prompt diagnostics and towing assistance, and generally trustworthy service; however a notable portion of reviews allege overcharging, hidden or unexpected fees, and incomplete or poor-quality repairs, with some reviewers escalating issues to the BBB.
Technical Competencies
Specialization MatrixBrakes and Traction Control
Individual Reviews
Charged for repairs they say were never completed (oil‑pan gasket charged; felt overcharged), got a partial refund. — Oct 10, 2025 — Better Business Bureau (bbb.org) — Source
“Absolutely dishonest” — says hidden fees left car worse and owner didn’t return calls. — Nov 14, 2023 — Better Business Bureau (bbb.org) — Source
Longstanding positive customer: 40‑year patron, calls them friendly, efficient, competitively priced and trustworthy. — Oct 10, 2023 — Better Business Bureau (bbb.org) — Source
Helped diagnose a no‑start: “Bryan (or Brian) was really helpful” in finding a battery‑terminal issue. — Nov 17, 2025 — Yelp (shown on MapQuest) — Source
Roadside/tow praise: Ford‑dispatched technician “Joe … professional, kind and efficient” when reviewer ran out of gas. — Dec 15, 2024 — Yelp (shown on MapQuest) — Source
Allegation of “bait and switch” after a multi‑hour visit — reviewer says they were called after 5 hours and felt misled. — Jun 21, 2024 — Yelp (shown on MapQuest) — Source
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