CHAPEL HILL TIRE - FRANKLIN STREET

Chapel Hill Tire — Franklin Street (1,200+ reviews) is commonly praised for friendly, helpful staff who explain repairs, a convenient downtown location with easy drop‑off/pick‑up, and a complimentary shuttle; recurring complaints cite perceived pressure to buy extra services, final totals that exceed initial quotes, and scheduling/timing problems (long waits or longer jobs not finished same day). Pros: clear explanations, trust-building staff, shuttle and downtown convenience; Cons: upselling, unexpected charges, potential delays. Good choice if you value convenience and customer service—confirm scope, price, and completion timeframe before authorizing work.