BK AUTO REPAIR &
📍866 4TH AVENUE, BROOKLYN, NY 11232
Customer Review Summary
Overall: mixed customer feedback.
Negatives reported by multiple customers: inconsistent service quality (errors or incomplete repairs), poor communication (slow or no responses, lack of follow-up), cleanliness concerns in the shop, and occasional reports of vehicle damage or mishandling.
Positives reported by multiple customers: fast oil changes and other quick routine services; staff described as friendly and efficient in many interactions.
Net impression: reliable for quick, routine jobs (especially oil changes) but caution advised for more complex work due to repeated complaints about communication, follow-through, and occasional damage.
Individual Reviews
Paid $42 for 'platinum' car wash but car remained dirty; windows and wheels still had spots; customer called it a ripoff. — Dec 15, 2025 — chamberofcommerce.com — Source
Gold service ($25) did not include hot wax or interior wipes; customer waited 20 minutes after wash due to short staffing. — Dec 15, 2025 — chamberofcommerce.com — Source
Customer had an oil change completed very quickly (praise). — Dec 15, 2025 — chamberofcommerce.com — Source
Service was very quick and efficient; staff was very friendly. — Dec 15, 2025 — chamberofcommerce.com — Source
Customer appreciated great service; oil change performed very quickly. — Dec 15, 2025 — chamberofcommerce.com — Source
Driver's side mirror was broken during service; customer provided phone number twice and received no calls; owner said not responsible, citing a sign outside the establishment. — Dec 15, 2025 — chamberofcommerce.com — Source
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