Service Buddy

BK AUTO REPAIR &

Auto Repair in BROOKLYN, NY 11232

💬Customer Review Summary

Overall: mixed customer feedback.

Negatives reported by multiple customers: inconsistent service quality (errors or incomplete repairs), poor communication (slow or no responses, lack of follow-up), cleanliness concerns in the shop, and occasional reports of vehicle damage or mishandling.

Positives reported by multiple customers: fast oil changes and other quick routine services; staff described as friendly and efficient in many interactions.

Net impression: reliable for quick, routine jobs (especially oil changes) but caution advised for more complex work due to repeated complaints about communication, follow-through, and occasional damage.

Individual Reviews

Paid $42 for 'platinum' car wash but car remained dirty; windows and wheels still had spots; customer called it a ripoff. — Dec 15, 2025 — chamberofcommerce.com — Source

 

Gold service ($25) did not include hot wax or interior wipes; customer waited 20 minutes after wash due to short staffing. — Dec 15, 2025 — chamberofcommerce.com — Source

 

Customer had an oil change completed very quickly (praise). — Dec 15, 2025 — chamberofcommerce.com — Source

 

Service was very quick and efficient; staff was very friendly. — Dec 15, 2025 — chamberofcommerce.com — Source

 

Customer appreciated great service; oil change performed very quickly. — Dec 15, 2025 — chamberofcommerce.com — Source

 

Driver's side mirror was broken during service; customer provided phone number twice and received no calls; owner said not responsible, citing a sign outside the establishment. — Dec 15, 2025 — chamberofcommerce.com — Source

 

866 4TH AVENUE, BROOKLYN, NY 11232

BROOKLYN, NY 11232

Owner

ALI AWAD

🔍

State Inspection

This auto shop offers NY state inspection. Facility #7126695

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BK AUTO REPAIR & — BROOKLYN, NY | Service Buddy | Service Buddy