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BEST AUTO REPAIR NYC

📍1760 Flatbush Avenue, BROOKLYN, NY 11210

The Expert Verdict

a highly rated full-service autoshop in BROOKLYN, NY

Customer Review Summary

Mixed customer feedback: many reviewers praise quick, honest, and helpful service—several specifically commend Carlos—and note efficient oil-change and brake work. However, other customers report overcharging and rude or dishonest behavior related to parts and labor (unexpected upcharges, unclear or disputed charges). Common practical takeaways in the reviews: confirm written estimates and request an itemized invoice before authorizing work.

Technical Competencies

Specialization Matrix
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Diagnostic

🏎️

Steering and Suspension

⚙️

Transmission and Drivetrain

🔩

Maintenance

🛑

Brakes and Traction Control

🔧

Engine

Individual Reviews

Reported being overcharged $30 for a battery change and described the service as rude and dishonest. — Dec 15, 2025 — Chamber of Commerce — Source

 

Owner ordered parts and overcharged for them, adding labor costs without prior discussion. — Dec 15, 2025 — Chamber of Commerce — Source

 

Praised the shop for quick service during a NYC inspection; was in and out in minutes. — Dec 15, 2025 — Chamber of Commerce — Source

 

Customer appreciated the honesty and kindness of the staff; satisfied with their car repair experience. — Dec 15, 2025 — Chamber of Commerce — Source

 

Highlighted consistently great customer service; efficient oil changes and brake jobs. — Dec 15, 2025 — Loc8NearMe — Source

 

Commended staff member Carlos for being very helpful and providing prompt service. — Dec 15, 2025 — Loc8NearMe — Source

 

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