BERGEN PASSAIC COLLISION, INC.
📍1050 Goffle Rd 07506, Hawthorne, NJ
Customer Review Summary
Bergen Passaic Collision, Inc. — based on 34 Birdeye and 7 Yelp reviews — shows an overall positive trend: customers consistently praise high-quality repairs (“like new,” “excellent work”), clear communication, honest pricing, and help with insurance/paperwork, plus fast turnaround and conveniences like courtesy car washes and pick‑up/delivery; minor but recurring complaints mention occasional poor customer service and smoking inside the office.
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Overall sentiment: Positive Strengths (frequent customer comments) - Excellent and honest service - Transparent and provides options to resolve issues - Professional and fair pricing - Timely service and quick turnaround - Good communication and descriptive information - Quality repairs with good quality parts Weaknesses (if any) - One review mentioned pleading ignorance regarding charges, though overall satisfied with diagnosis and timely service. Specializes in Diagnostic. Recommended by: RepairPal.
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