BEN & NINO AUTO
📍2449 Coney Island Ave, BROOKLYN, NY 11223
The Expert Verdict
“Located on Coney Island Avenue in Brooklyn, Ben & Nino Auto Repair has been serving the community since 1982, offering a comprehensive range of automotive services. Their ASE-certified mechanics are equipped to handle everything from routine maintenance like oil changes and brake repair to more complex issues involving engines, transmissions, and electrical systems for all makes and models, including diesel and hybrid vehicles. The facility functions as a full-service auto body and collision repair center, addressing everything from minor dents to significant accident damage.
Beyond mechanical and body work, Ben & Nino Auto Repair distinguishes itself with 24/7 towing and roadside assistance throughout Brooklyn. This emergency service includes responses for breakdowns, flat tires, battery jump-starts, fuel delivery, and car lockouts. They position themselves as a one-stop shop for all automotive needs, combining decades of experience with a broad service portfolio to keep their customers' vehicles running safely and efficiently.”
✓ Details last verified April 2026
Customer Review Summary
Strategic Strengths
- ✓Staff is professional, honest, and provides updates throughout the repair process.
- ✓Service is quick and efficient.
- ✓Praised for being helpful and making the repair experience easy for customers.
Operational Considerations
- ℹAllegations of overcharging for towing and only accepting cash or Zelle without providing receipts.
- ℹMultiple unresolved customer complaints filed with the Better Business Bureau.
- ℹSome customers have labeled the business as scammers.
Technical Competencies
Specialization MatrixDiagnostic
Maintenance
Individual Reviews
"These people are thieves to say the least. I went to drop my sister off at Terminal 1 at JFK... I arrived at the drop-off lane, opened the trunk of my car, gave my sister her luggage, and hugged her goodbye. I turned around and my car was gone." — Dec 15, 2025 — Yelp — Source
BE AWARE about this towing company... At the scene, they demanded $150 in cash, even though their own posted sign says $62.50. When you point out the discrepancy, the driver pressures you to ‘just pay $150 now and sort it out later with the company.’ — Dec 15, 2025 — Google — Source
"Scammers don't bring your car here." — Dec 15, 2025 — Google — Source
"I had a great experience at Ben and Nino Auto repair. The staff was friendly, honest, and took the time to explain what was going on with my car. They gave me a fair price and got the work done quickly. My car runs like new again! I definitely recommend them to anyone looking for reliable auto repair and great customer service." — Dec 15, 2025 — Google — Source
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