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AWAIS AUTO REPAIRS

📍168 CENTRE STREET, BROOKLYN, NY 11231

Customer Review Summary

Mixed customer feedback. Strengths: multiple customers praise the shop for honesty, transparency, and low/affordable pricing. Weaknesses: several reports of substandard workmanship — including use of incorrect tools that caused damage — plus complaints about slow responsiveness, long wait times, and poor communication/follow-up. Overall sentiment: mixed; many appreciate price and honesty but a notable subset report quality and service-timing problems.

Technical Competencies

Specialization Matrix
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Tires

Individual Reviews

Shop used incorrect tools during a tire replacement, resulting in a bent car frame. — Dec 15, 2025 — chamberofcommerce.com — Source

 

Customer appreciated affordability, referred to the shop as an 'affordable mechanic'. — Dec 15, 2025 — chamberofcommerce.com — Source

 

Customer waited 15 minutes without assistance; no workers approached to offer help (dissatisfaction with responsiveness). — Dec 15, 2025 — mapquest.com — Source

 

Wait time longer than usual but worthwhile due to fair pricing and strong work ethic of staff (positive on value and work ethic, negative on wait). — Dec 15, 2025 — mapquest.com — Source

 

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