ALLANS AUTO BODY

WALLYS FORD OF

NELLISTON, NY 13410

SINGHS AUTOMASTER

NELLISTON, NY 13410

Wallys Ford of Nelliston

NELLISTON, NY 13410

Overall sentiment: Mixed Strengths (frequent customer comments) - The service department is highly praised for being friendly, professional, and thorough. - Customers appreciate that the service team does not pressure them into unnecessary repairs and only performs requested work. - Specific service advisors and technicians (e.g., Jamie, Matt, Nick) are frequently mentioned by name for their helpfulness and expertise. - Quality of repair for service appointments receives high ratings. - Some positive sales experiences where staff were not pushy and made the buying process delightful. Weaknesses (if any) - Some customers reported poor customer service in the sales department, feeling staff were only interested in selling and did not listen to customer needs. - Instances where pre-delivery fixes were not completed or there was a lack of communication regarding parts and appointments.