ACURA OF BROOKLYN
Auto Repair in BROOKLYN, NY 11210
💬Customer Review Summary
Mixed customer feedback. Several reviewers single out individual staff members (notably Kenny Lee and Kevin) for professional, friendly, communicative service and helpful explanations/updates. At the same time, multiple other customers report concerns about inflated repair pricing and unclear or questionable time/charge/billing practices—unexpected charges, services pushed or recommended without clear justification, and lack of transparent itemized estimates. Net: experiences are inconsistent—positive interactions often tied to specific staff, while recurring complaints center on pricing transparency and billing practices. Consider requesting written, itemized estimates and a second opinion when using this shop.
Individual Reviews
Kenny Lee has been extremely helpful throughout my car service. He is very professional, friendly, and always explains everything clearly. I really appreciate his great communication and support. — Dec 15, 2025 — capitalone.com — Source
I came in for a simple oil change and was blown away by the service I received from Kevin. From the moment I arrived, he greeted me warmly and made sure I was taken care of right away. — Dec 15, 2025 — capitalone.com — Source
Gave the car in for an oil change, took 2hrs and $100 which is fine. Then was told I need some things flushed (transmission etc.) They said they can do it in an hour and they did, but I got charged 4hrs for the job because they rushed the job. — Dec 15, 2025 — dealerrater.com — Source
2722 NOSTRAND AVE, BROOKLYN, NY 11210
BROOKLYN, NY 11210
Owner
PLAZA IMPORTS LLC
State Inspection
This auto shop offers NY state inspection. Facility #7090078
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