ACURA OF BROOKLYN
๐2751 Nostrand Ave, BROOKLYN, NY 11210
The Expert Verdict
โAcura of Brooklyn, a proud member of the Plaza Auto Mall family of dealerships since 1975, is a trusted full-service auto shop and premier Acura dealer located on Nostrand Avenue in Brooklyn, NY. Serving drivers across Brooklyn, Queens, Staten Island, and the wider New York City area, they are committed to delivering exceptional customer care in a friendly, no-pressure environment. The dealership offers a comprehensive range of new and pre-owned Acura vehicles, complemented by expert service and maintenance.
Their factory-trained Acura technicians utilize genuine OEM parts and the latest diagnostic tools to ensure vehicles run at peak performance. Specialties include routine maintenance, thorough brake repair, comprehensive engine and transmission services, precise suspension and steering repairs, efficient AC repair, and reliable battery and electrical system checks. Acura of Brooklyn prides itself on transparent processes, clear pricing, flexible financing options, and a dedication to faster turnaround times, making them a go-to destination for Acura owners seeking quality care and peace of mind.โ
โ Details last verified July 2026
Customer Review Summary
Strategic Strengths
- โProfessional, patient, and knowledgeable staff (e.g., Batu, Ellen Song, Bruno, Joseph, Ameen, David, Mohammed, Thomas).
- โExcellent customer service, making customers feel valued and providing a smooth, stress-free process.
- โHelpful in finding the right car and fitting budgets.
Operational Considerations
- โนConcerns about inflated repair pricing and unclear or questionable billing practices, with services sometimes costing double what was expected when not explicitly listed.
Services Offered
Standard Service CatalogOil Change
View Repair Costs & Guide โ๐Brake Service
View Repair Costs & Guide โ๐Tire & Wheel
View Repair Costs & Guide โโกBattery & Electrical
View Repair Costs & Guide โโ๏ธTransmission
View Repair Costs & Guide โ๐งEngine Repair
View Repair Costs & Guide โ๐๏ธSuspension & Steering
View Repair Costs & Guide โโ๏ธAC & Heating
View Repair Costs & Guide โ๐Diagnostic & Inspection
View Repair Costs & Guide โ๐ก๏ธCooling System
View Repair Costs & Guide โ๐งนFilters & Maintenance
View Repair Costs & Guide โใฐ๏ธFluids & Belts
View Repair Costs & Guide โIndividual Reviews
Kenny Lee has been extremely helpful throughout my car service. He is very professional, friendly, and always explains everything clearly. I really appreciate his great communication and support. โ Dec 15, 2025 โ capitalone.com โ Source
I came in for a simple oil change and was blown away by the service I received from Kevin. From the moment I arrived, he greeted me warmly and made sure I was taken care of right away. โ Dec 15, 2025 โ capitalone.com โ Source
Gave the car in for an oil change, took 2hrs and $100 which is fine. Then was told I need some things flushed (transmission etc.) They said they can do it in an hour and they did, but I got charged 4hrs for the job because they rushed the job. โ Dec 15, 2025 โ dealerrater.com โ Source
DIY Repair Tutorials
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๐ฌ DIY Tutorials
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Other Auto Repair Shops in BROOKLYN
View all shops in BROOKLYN โState to State Automotive
Brooklyn, NY
Overall sentiment: Negative Strengths (frequent customer comments) - None found in recent reputable sources. Weaknesses (if any) - Holding vehicles for months or over a year. - Demanding payment for repairs that were allegedly already paid for by insurance. - Racking up parking tickets on customer vehicles. - Operating without a proper license. - Failure to provide proper paperwork for vehicles. - Numerous Better Business Bureau complaints.
HOLLYLAND AUTO
BROOKLYN, NY 11215
ONE STOP 86 ST INC
BROOKLYN, NY 11228
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