About This Shop
a mixed-reviewed autoshop in BROOKLYN, NY known for prompt, friendly service and honest diagnostics but with inconsistent pricing and communication
💬Customer Review Summary
Mixed customer feedback.
Positive themes:
Prompt, often accurate diagnoses and quick turnarounds.
Professional, empathetic, and friendly staff noted by several customers.
Perceived fair/affordable pricing cited in multiple reviews.
Negative themes:
Inconsistent service quality; some customers reported poor workmanship (notably brake service problems).
Reports of unexpected or higher-than-expected charges and unclear estimates.
Poor communication about costs and timelines in some cases.
At least one strongly negative review alleging deception and intentional damage to a vehicle.
Overall takeaway:
Customer experiences are inconsistent: many praise the shop’s speed, staff demeanor, and fair pricing, while others report workmanship issues, surprise fees, and communication lapses. Key areas to address based on reviews are consistent quality control (especially for safety-related work like brakes), clearer written estimates/price disclosures, and improved customer communication and dispute-resolution practices.
Individual Reviews
Praised the shop for diagnosing a radiator leak promptly and providing a repair estimate, with a two-day turnaround. — Dec 15, 2025 — local.yahoo.com — Source
Expressed dissatisfaction, alleging the shop increased the price after repair and exhibited unprofessional behavior. — Dec 15, 2025 — ruspagesusa.com — Source
Highlighted the shop's honesty, experience, and affordability; both work and personal vehicles serviced satisfactorily. — Dec 15, 2025 — reviews.birdeye.com — Source
Described the shop as one of the best in the area; friendly staff who go above and beyond to assist customers. — Dec 15, 2025 — ruspagesusa.com — Source
Commended staff for empathetic and thoughtful service, especially addressing a tire issue without an appointment on a Saturday. — Dec 15, 2025 — local.yahoo.com — Source
Criticized poor communication and claimed the repair cost was higher than other establishments without effectively addressing the issue. — Dec 15, 2025 — reviews.birdeye.com — Source
Customer praised prompt diagnosis of a radiator leak, received a repair estimate, with a two-day turnaround time. — Dec 15, 2025 — local.yahoo.com — Source
Reviewer appreciated empathetic and thoughtful service on a Saturday without an appointment and expressed gratitude for the great service. — Dec 15, 2025 — local.yahoo.com — Source
Reviewer labelled the shop 'rubbish', accused it of deceiving customers by raising prices and intentionally damaging cars to require further repairs. — Dec 15, 2025 — local.yahoo.com — Source
First-time visitor found the shop thorough, fairly priced, and professional; expressed confidence in choosing the right place. — Dec 15, 2025 — chamberofcommerce.com — Source
Reviewer praised quick diagnosis within minutes and an effective fix; highly recommends the shop. — Dec 15, 2025 — chamberofcommerce.com — Source
Customer dissatisfied with brake pad replacement; shop failed to oil pads and forgot to reset the car's computer, requiring a return visit. — Dec 15, 2025 — local.yahoo.com — Source
937 60TH ST, BROOKLYN, NY 11219
BROOKLYN, NY 11219
Hours
8:30 AM - 6:00 PM
Owner
Chi Ping Chung
State Inspection
This auto shop offers NY state inspection. Facility #7103819
Amenities & Features
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